Anytime Baseball Supply Frequently Asked Questions
Do I have to pay for shipping?
We offer free shipping on all orders over $100, for every product under $100 we charge a flat rate of $15.
Due to the sheer size, weight and unpredictable shipping rates of the Mastodon batting cage, we do charge shipping on this product.
How long will it take to ship my package?
Your product will usually ship with 1 - 2 business days after your initial purchase. Shipping times can take between 3-5 business days, depending on distance and shipping method.
How long do freight shipments take to arrive?
Any products that are shipped through freight may take up to 7 business days of transit.
Do I have to pay for lift gate service on freight shipments?
Yes, if the driver offers you lift gate and you accept it, you will have to pay this. We will NOT pay for lift gate service.
How can I check the status of my order?
When we ship your order, we will update you with a tracking number. You can check the status of your order with this tracking number.
How do I update or cancel my order?
If you want to update or cancel your order, please call (888) 466-0009 or email us at email@example.com
What if my item arrives damaged?
If your item arrives damaged please take pictures of it and send them to firstname.lastname@example.org. We will assist you in returning it and exchanging it for a new product.
Do you offer Financing?
Yes, we offer financing through Klarna.
What forms of payment do you accept?
We accept all major credit cards, including American Express. We also accept PayPal, Amazon Pay, Google Pay, and we have third party financing setup through Klarna.
We also accept PO's and checks, please contact us at email@example.com for more information on purchase orders and paying with checks.
What if my card gets declined?
If your card gets declined, please give us a call at (888) 466-0009 and we can try to run it as a manual order. Chances are, you may have to contact your bank to get authorization for high priced orders.
Do you sell and ship outside of the USA?
If you are outside of the U.S.A. please call or email us to see if we can ship to your country.
Do you accept purchase orders?
Yes we accept purchase orders! Please send your purchase order to firstname.lastname@example.org or call us at (888) 466-0009 if you have any questions.
What is your shipping and return policy?
For more information on shipping and returns, visit our shipping and returns policy.
Is Anytime Baseball Supply legit?
Yes we are legit! If you would like to see our business licenses and permits, please reach out and we will provide that to you.